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Oferta: BSS Coordinator (junior HR role)

NazwaBSS Coordinator (junior HR role)
StanowiskoBSS Coordinator (junior HR role)
Miejsce pracymałopolskie
Rodzaj zatrudnieniaumowa o pracę
Opis ofertyCapita is a leading business services provider with 63,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations.

Workplace: Krakow
Department: Capita Resourcing – Business Support Services

The whole recruitment process is conducted online!

Currently we are recruiting for the Contractor Care Coordinator position.
For the other roles, we are looking for Candidates for future recruitment processes.

What will You do?

The Business Support Services (BSS) department is part of Capita Resourcing.
It provides HR admin/customer service to our British Contractors.

As an Onboarding Coordinator, you will:
•Support new contractors from the United Kingdom
•Be a first point of contact via phone and email
•Answer queries from new joiners and Recruitment teams
•Deal with documents for new joiners

As an Extensions Coordinator, you will:
•Support existing contractors
•Prepare contracts and deal with documents
•Communicate with Client representatives and Suppliers via phone and email

As a Contractor Care Coordinator, you will:
•Support the team with all general queries
•Help our Contractors with HR and technical problems (timesheet errors, login issues, etc.)
•Communicate via phone and email

As a Flexible Coordinator, you will:
•Create reports to check if Contractors’ data are correct
•Work with Excel
•Support the Onboarding, Extensions, Contractor Care, and other BSS teams
•Communicate via phone and email

Who are we looking for?

•Are you fluent in English (C1 level is a must)?
•Have you worked in Customer Service before?
•Do you feel confident over the phone?
•Are you accurate and detail-orientated (strong Excel skills preferable)?
•Are you able to work in line with our weekly rotational shifts?
Monday – Friday: 8 – 16, 10:30 – 18:30, additional shift: 9 – 17

If you have answered “YES” 5 times, chances are you’ll make our ideal Candidate! 😊

What benefits are we offering you?

•True work-life balance (8-hour workday with a 30-minute lunch break included)
•Great atmosphere
•Work place in the city centre at Lubicz 23 – about 2,500 paces from the main square
•Access to free in-house English classes with our dedicated English Trainer
•Social activities after work – you can find something for yourself
•Opportunity to become one of the internal Trainers
•A multinational environment, with strong ties to UK business culture
•LuxMed medical healthcare
•Multisport Plus or Classic and MultiKafeteria benefit systems
•Free Fruit Mondays

Nr oferty17042
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